Regional Service Coordinator

Role & responsibilities

The primary focus of this role is to serve as the contact point to support the Assignments ( Internal & External) in

coordination with field team to manage objective in a pleasant, professional, and efficient manner.

• Coordinate with Service Engineers by managing schedules for all Case Types.
• To follow-up with the Site Not ready customers/Stakeholders until the site gets ready till 30 days.
• To ensure the site preparation guidelines are communicated to customers with copy to account holders.
• Triage and prioritize existing Installation Service Appointments to ensure timely response by engineers.

Preferred candidate profile

-Any Graduate

-Good Knowledge in Excel