Regional Manager Ocean Freight Operations
Savino Del Bene Freight Forwarders · Delhi · onsite · Posted 59d ago
Not disclosed10–15 yrsfulltimeSourced from
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About this role
About This Job
Savino Del Bene
Location: New Delhi, Delhi, India
Work Mode: On-site
Industry: Transportation, Logistics, Supply Chain and Storage
Job Description
Job Purpose
To lead and manage Ocean Freight Operations across the assigned region, ensuring operational excellence, customer satisfaction, cost efficiency, profitability, and effective team performance.
Key Responsibilities
Manage Ocean Import & Export operations across all branches in the assigned region.Ensure timely and accurate shipment execution, documentation, billing, and file closure.Monitor regional KPIs, productivity, revenue, GP, costs, and operational performance.Drive process standardization, SOP compliance, and continuous improvement.Manage relationships with shipping lines, vendors, CFS, transporters, and overseas agents.Handle critical customer escalations and ensure timely resolution of service issues.Work closely with Sales and KAM teams to support customer retention and business growth.Identify and control revenue leakages, operational losses, claims, and unnecessary costs.Lead, develop, and motivate regional Operations teams and ensure optimum manpower utilization.Provide regular operational MIS and performance updates to Senior Management.
Candidate Profile
Graduate/Postgraduate in Logistics, Supply Chain, or Business Management.10–15 years of experience in Ocean Freight/Freight Forwarding.Prior experience managing regional/multi-branch operations preferred.Strong knowledge of FCL/LCL, Import & Export operations.Strong leadership, commercial, analytical, customer management, and problem-solving skills.
Key KPIs
Operational Efficiency | Revenue & GP | Productivity | Customer Satisfaction | Cost Control | Process Compliance | Team Performance | Revenue Leakage Control
Savino Del Bene
Location: New Delhi, Delhi, India
Work Mode: On-site
Industry: Transportation, Logistics, Supply Chain and Storage
Job Description
Job Purpose
To lead and manage Ocean Freight Operations across the assigned region, ensuring operational excellence, customer satisfaction, cost efficiency, profitability, and effective team performance.
Key Responsibilities
Manage Ocean Import & Export operations across all branches in the assigned region.Ensure timely and accurate shipment execution, documentation, billing, and file closure.Monitor regional KPIs, productivity, revenue, GP, costs, and operational performance.Drive process standardization, SOP compliance, and continuous improvement.Manage relationships with shipping lines, vendors, CFS, transporters, and overseas agents.Handle critical customer escalations and ensure timely resolution of service issues.Work closely with Sales and KAM teams to support customer retention and business growth.Identify and control revenue leakages, operational losses, claims, and unnecessary costs.Lead, develop, and motivate regional Operations teams and ensure optimum manpower utilization.Provide regular operational MIS and performance updates to Senior Management.
Candidate Profile
Graduate/Postgraduate in Logistics, Supply Chain, or Business Management.10–15 years of experience in Ocean Freight/Freight Forwarding.Prior experience managing regional/multi-branch operations preferred.Strong knowledge of FCL/LCL, Import & Export operations.Strong leadership, commercial, analytical, customer management, and problem-solving skills.
Key KPIs
Operational Efficiency | Revenue & GP | Productivity | Customer Satisfaction | Cost Control | Process Compliance | Team Performance | Revenue Leakage Control
Sourced from foundit
Skills
LCL Import Export operationsRevenue GPcustomer satisfactionCost ControlProcess complianceOperational EfficiencyOcean Freight OperationsProductivityTeam PerformanceRevenue Leakage Control
About Savino Del Bene Freight Forwarders
Savino Del Bene Freight Forwarders
Logistics
75
employees
1899
127 years old
Scandicci
Italy
₹8L PA avg
Avg at Savino Del Bene Freight Forwarders
About
Savino Del Bene specializes in global logistics and international shipping, offering tailored solutions for diverse industries while prioritizing client satisfaction.
Industries
Logistics
Employee ratings
10 reviews
1.7/ 5
Culture
1.4
Career growth
1.4
Work-life
2.3
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