Regional Continuous Improvement Lead

Job Summary

Become part of our team as a Regional Continuous Improvement Lead, driving operational excellence and process enhancements across multiple sites. Lead performance dialogues, champion Lean initiatives, and collaborate with stakeholders to deliver impactful results. Ideal for experienced professionals with a strong background in supply chain operations and continuous improvement methodologies.

Responsibilities

• To manage, collaborate, and influence internal and external stakeholders in driving continuous improvement across a group of sites.
• The role involves directing performance dialogues, participating in Lean initiatives, and leading a team to enhance operational capabilities and efficiencies.
• Collaborating with process owners across different regional and functional teams to facilitate effective process improvements.
• Defining, implementing, measuring, and improving standard work processes that will drive customer experience, operational efficiency and performance improvement.
• Analysing and improving existing processes to ensure consistently great customer outcomes.
• Reviewing mapping processes end-to-end, through the eye of the business and operations, and supporting the introduction of innovation/technology into the process, where appropriate and commercially viable, to deliver impactful result.
• Developing a review and feedback mechanism to continuously improve and update our processes and ensure lessons learned and evolving best practice (including external best practices) are adopted.
• Ensuring new processes are fully embedded and undertaking audits to confirm this post-implementation.
• Constantly develop your personal toolkit of process improvement techniques and actively share learnings across the business to support regional business and operations accountability and a business-wide environment of continuous improvement.

Requirements

• 7+ years relevant operations excellence experience.
• Strong practical experience of using Lean or Six Sigma methodology.
• Experience in operational line management in the supply chain business.
• Experience working with virtual teams and managing people in a matrix organization.
• Solid understanding of continuous improvement functions and project management skills.

Education

Masters Degree in any field.

Job Type

Full time

Skills

• Excellent and effective communication (and listening) skills, both verbal and written (including excellent presentation skills).
• An analytical mind and comprehensive problem-solving skills to enable you to quickly get to the root cause of an issue and design practical and effective plans to resolve/improve them.
• Strong operational, planning and multi-tasking skills to deliver operational excellence and efficiency.
• Flexible and adaptable approach to work, able to prioritise workload.
• A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions.
• A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus (internal and external).
• Leadership skills, including experience of leading/influencing teams and the confidence to communicate effectively with others to deliver required targets.

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