Regional Collection Manager

Roles and Responsibilities:

• Responsible for the overall P&L performance of the region.
• Oversight for business target achievement, operations, customer relationship, portfolio quality, audit & compliance, HR process adherence, hiring, engagement and talent management with the region.
• Regional budgeting, business monitoring and review, portfolio quality review, participating in regional industry body meets.
• Customer interactions and escalation handling
• Implementation of business and IT process.
• Building relationships with critical stakeholders such as law enforcement etc.
• Implementation of audit and compliance processes and recommendations
• Performance management process participation and management.

Requirements:

• Good communication skills
• Should have experience in team handling
• Should possess leadership and good interpersonal skills.
• MS Office, MS outlook and knowledge about JSFB internal IT processes.
• Good analytical skills.