NOIDA · FULLTIME
Regional Business Manager-MSME - North
Ujjivan Small Finance Bank
Noida · onsite · Posted 13d ago
Sourced from
Undisclosed8–12 yrsfulltimeNoida
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Section · 01
About this role
Job Title
Regional Business Manager-LAP (MSME)
Location: Regional Office
Role Purpose / Objective The incumbent is responsible for the overall performance of the portfolio in his/her region in terms of results and targets set as well as for the correct implementing of the established operational procedure of the Product program, encouraging and supervising the teams productivity, thus achieving the pre-established monthly and yearly goals. Regular and continuous coordination and communication with other departments such as product, credit, operations, IT HR are fundamental to ensure compliance with results, policies and norms established as well as the development and adjustments of products, marketing strategies, procedures and reporting tools.
Size of the Role Financial Size - Drive Average Monthly Business of 300- 750 lacs from each Area Manager
- Manage mapped Portfolio of around PHONE_NUMBER crs.
- Manage the Target PL
- Manage Team of 4 8 Area Managers, Each AM will have Team of 4 8 SMs. So Overall Team size of 25 60 people (Direct + indirect)
- Maintain Target Portfolio Yield
- Maintain Target Collection efficiency in allocated pool
- Oversees the performance of the loans portfolio of his/her region by area and branch in terms of growth (amount and client base) and productivity (loans disbursed per month)
- Monitor for slippages and suggest alternate measures as required
- Developing objectives and strategies for the region that are required to set up Housing Loans Business
- Developing annual budgets for the region and ensuring that the same is implemented as approved
- Track the portfolio for growth profitability (Numbers Yield)
- Target to improve market share by New customer acquisition
- Ensure adequate marketing activities to build a Brand
- Ensure adequate number of leads for cross sell of liability and/ or Third Party Products
- Ensure customers are educated about all products/services offered by Ujjivan.
- Ensure lower customer attrition by providing different products as per customer requirement
- Resolving conflicts and negotiating with others by handling complaints, settling disputes and resolving grievances maintain/improve SQ level
- Portfolio retention and cross sell up sell product to the existing customers
- Adequate contact and monitoring of performance for Legal / Technical vendors
- Track Maintain the portfolio health Quality underwriting efficient collection management
- Ensure compliance with lending guidelines, quality framework and audit requirements; ensure speedy resolution of any audit observations and take necessary steps to prevent recurrence audit and other regulations.
- Ensure that all members of his team are up to date on all relevant circulars and all products/services offered in the Branch
- Ensure adherence to training man-days/ mandatory training programs for self and reportees
- Developing and building teams by building and nurturing mutual trust, respect and imparting trainings for their capability building
- Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self and reportees
- Manage attrition of the team by implementing required retention measures
- Post Graduate in Business Administration, Finance
Full-time
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Section · 02
Skills
LendingCapability Buildingconflict managementBranch BankingCRSLoansfinancial institutionBankingLapHousing LoansMarketing AgencyAdministrationLegalCustomer AcquisitioncomplianceMarketing Strategiesfinancemarketing
Section · Company
About Ujjivan Small Finance Bank
Ujjivan Small Finance Bank
Banking
24.4k+
employees
2017
9 years old
Bangalore/Bengaluru, Karnataka
India
About
Empowers financial inclusion across India, serving over 90 lakh customers with over ₹6,400 crore profit and a strong focus on inclusive, tech-led banking.
Industries
BankingFinancial Services
Employee ratings
7,630 reviews
4.0/ 5
Culture
4.0
Career growth
3.5
Work-life
3.9
Employees rate it well for
Work Culture689Salary511Work Life Balance407Work Environment388Senior Management339
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