MUMBAI · FULLTIME
Regional After Sales Manager
SKODA
Mumbai · onsite · Posted 2d ago
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Undisclosed5–10 yrsfulltimeMumbai
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Section · 01
About this role
- Manage and oversee the after-sales service process to ensure customer satisfaction.
- Develop and implement strategies to improve customer retention and loyalty.
- Collaborate with cross-functional teams to resolve customer complaints and issues.
- Analyze customer feedback and provide insights to enhance product quality and services.
- Train and guide sales staff on after-sales support and customer service.
- Monitor and control expenses related to after-sales operations.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer ServiceCustomer Retentioncustomer satisfactioncrmAftersalesProduct qualitycustomer feedbacksales managementCustomer ComplaintsSales OperationsCommunication SkillsoperationsSales