Regional Account Manager
DS Smith · Not specified · hybrid · Posted 42d ago
Undisclosed4–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Responsibilities
Requirements
About you
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
TMS Global is seeking a highly skilled and motivated Regional Account Manager to join our team in Mumbai.
As Regional Account Manager, you will partner with the Client Services Director to lead the operational management of key client accounts, strengthening strategic partnerships, ensuring flawless delivery, and driving sustainable business growth.
You will respond effectively to evolving client needs while ensuring compliance, operational efficiency, and the achievement of financial targets. By driving best practice and continuous improvement, you will ensure the operation consistently delivers value for both clients and TMS.
Responsibilities
- Providing leadership and mentorship to account teams, ensuring professional development, performance excellence, and accountability.
- Collaborate with the Client Services Director to develop and implement strategic account plans that deliver client objectives and support business growth.
- Oversee the delivery of print and display management projects, ensuring alignment with budget, quality, and timeline expectations.
- Partner with the Growth team to align strategic growth initiatives, shopper-centric design solutions, and regional operational delivery.
- Drive continuous improvement across operations to enhance quality, efficiency, and service delivery.
- Ensure margin and performance targets are achieved while balancing operational excellence, client satisfaction, and internal value creation.
- Ensure timely and accurate reporting of key metrics, including financial updates, KPI dashboards, and other client deliverables.
- Drive cost efficiency by identifying and implementing process improvements, eliminating inefficiencies, and capturing gainshare opportunities.
- Build and nurture trusted, long-term relationships with key client stakeholders to drive engagement, retention, and growth opportunities.
Requirements
To be successful in this role the following skills are essential:
- Account management within display and print management environments
- Managed service strategies
- Planning, budgeting, and cost management
- Project management, including the production of semi-permanent or permanent displays, point of sale and marketing
- Procurement
- Supplier management
- Vendor management
- Budget management
- Financial performance metrics
About you
You will be an experienced people leader with a proven track record of developing high-performing teams and fostering a culture of accountability, collaboration, and continuous improvement. You will possess strong commercial acumen and excel at balancing operational excellence with client satisfaction and business performance. Your expertise lies in fostering lasting relationships and taking a collaborative approach in all that you do.
Due to the nature of the role, fluency in English is required to liaise effectively with clients and colleagues.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
LatamPLCretailservice deliveryStrategic partnershipsTMSStrategic AccountProject ManagementVendor ManagementManufacturingoperationsProcurementClient SatisfactionBudgetingcompliancemarketingaccount management