Region India Third Party Operations Manager - Industrial CoPack

About the Role:

This role has a main responsibility and accountability of operations management in all Third Parties focusing on Industrial and commercial CoPack and future CoMan in Region India to ensure

i) timely start up of operations

ii) operational excellence following Ferrero's requirements and

iii) quality and timely production delivery to support business needs.

Main Responsibilities:

OPERATIONS MANAGEMENT

Supervise Third Parties'production to ensure volumes,costs,performance with standards

Assess and implement the right production cycles for each product line to optimize cost & o/p

Drive optimization of the cost & production flow/process plan through adoption of Ferrero's best practices in 3PO network & identify continuous improvement

Promote production/maintenance expertise exchange & best practice adoption

Establish & enforce procedures to ensure proper data collection & timely report into system

Effective issue resolution & risk mgmt. through proactive and timely escalation involving stakeholders

PRODUCTION SCHEDULING

Short-term:ensure Third-Party delivers production volume as planned and provides timely feedback to stakeholders

Mid to Long-term:strong collaboration with Category/Area Ops/Plant Ops Planning to provide timely 3PO capacity feedback

Risk mitigation plans in discussion with planning team for any disruption and timely communication with 3rd parties for seasonal as well as regular variants

THIRD-PARTY DEVELOPMENT

Collaboration with Central 3PO-I to support scouting,3PO reco and feasibility phases of CoMan projects

Co-lead + manage industrialization phase of new CoMan to ensure 3PO readiness per project timeline

Lead, manage and collaborate with 3PO and relevant stakeholders to conduct assessment,feasibility,implementation of efficiency/continuous improvement projects in existing CoPack

Provides,align,and implement the right Business Blueprint for the new Third Party in line with Ferrero's and Central 3PO guidelines

Provides proactive,timely,holistic,and transparent risk assessment & feedback to Local/Central stakeholders throughout all development cycle

THIRD-PARTY RELATIONSHIP MANAGEMENT

Primary referent to build & manage strong and productive relationship between Ferrero and Third Parties

Strong collaboration with 3PO Procurement (responsible for commercial negotiation) to prepare, align and approve new/renewal contracts following Ferrero policies and best practices

Motivate, assist and support management and team of Third Parties in their own professional development toward improvement of service and performance with Ferrero

Actively participate in assessing Third-Party performance based on the agreed Operations service level and provide gap-fill action plans

COMPLIANCE

Strong leadership and management to ensure all Ferrero's mandatory basic certifications and key requirements are in place and followed in all Third-Parties.

SMETA

Ensures yearly audit and Proactive sharing of progress to relevant stakeholders

Strong collaboration with 3PO to track action audit findings

FSQ (Food Safety & Quality)

Ensures the food safety and quality control of the Third Parties products and processes in line with Ferrero FSQ policy/guidelines applicable

H&S (Health & Safety)

Provide guidance to Third Parties to ensure compliance based on Ferrero H&S policy/guidelines

Strong collaboration with 3PO to ensure action plans are in place and completion is tracked for all audit findings/self-assessment outcomes

GRC and Sustainability

Lead, manage, collaborate to support Ferrero's targets and agenda

TRACKING AND REPORTING

BUDGET/PS

Participate in negotiations with Third Parties to ensure that budget objectives are achieved at the best possible level

Analysis of monthly variances with local and central 3PO controllers, provide explanation of points related to Third Parties production

SQCDME KPI

Adopt same KPIs and targets agreed at Central 3PO

Track, analyze, report, KPIs in central databases and provide Root Cause Analysis(RCA)

PROJECTS

Report progress periodically in central databases and in Area/Central 3PO Board Meetings

About You:

Education:

• Degree in any discipline.
  
  

Experience:

• 8-15 years of experience preferably in FMCG or Food Manufacturing Industry.
  
  

Technical Skills:

• Knowledge of SAP
  
  

Key Competencies:

• Analytical and problem-solving skills.
• Ability to work in a fast-paced production environment.
• Strong focus on safety and compliance.
• Effective communication and collaboration skills.
  
  

Job Referral Code: B

What We Offer:

Careers with caring built in - discover our benefits here.

About Ferrero:

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world's largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.

Find out more here.