Recruitment Operations Specialist (Client Facing-FTC)

Talentful is shaping the future of how high-growth companies build world-class teams. We partner with some of the fastest-scaling technology businesses to turn talent into a durable competitive advantage and help them win in the market by attracting, engaging, and retaining the top talent who accelerate growth.

Founded in 2015, Talentful brings together seasoned talent leaders who embed seamlessly alongside in-house teams. Through a flexible, subscription-based model, we provide the strategic horsepower and operational execution needed to scale with precision—from executive hiring and workforce planning to improving talent processes, employer brand activation, and building inclusive, high-performing organizations.

Our focus is not simply filling roles, but enabling talent functions to deliver measurable business outcomes. We’ve helped global innovators scale efficiently and thoughtfully, including Alphabet, Microsoft, Pinterest, Atlassian, Expedia, Instacart, Miro, and many more.

With a global team across Europe and the US, we’re united by a single mission: to help every company we work with grow to its highest potential. As we continue building the world’s leading talent consultancy, we’re looking for people who want to help redefine what “recruitment” can be by transforming it into a true driver of business value and long-term competitive advantage.

THE ROLE

Our client is looking for a Recruitment Operations Specialist to optimise and scale the systems that power their hiring function. In this role, you'll enhance the Talent Acquisition technology landscape, removing friction for recruiters, hiring managers, and candidates alike. With Greenhouse at the core of the recruitment tech stack, you'll leverage data, automation, and AI to improve hiring processes and support the business as it continues to grow.

KEY RESPONSIBILITIES

• Partner with Greenhouse Professional Services and internal stakeholders to review the current ATS configuration, identifying opportunities to improve efficiency and implementing enhancements.

• Drive initiatives to introduce AI tools and automation that streamline scheduling, candidate matching, and recruitment administration.

• Deliver training sessions and create user guides to ensure recruiters and hiring managers are confident using recruitment systems and following best practices.

• Collaborate with Talent Acquisition leadership to build meaningful reports and dashboards, using data to identify bottlenecks and optimise hiring performance.

• Continuously review recruitment workflows, identifying opportunities to simplify processes and improve the overall hiring experience.

ABOUT YOU

Our client is looking for someone who brings:

• Strong experience administering and configuring Greenhouse ATS, with the ability to optimise it strategically.

• Advanced reporting and data analysis skills, with the ability to turn recruitment data into actionable insights.

• A passion for automation, with experience connecting systems and reducing manual processes across the recruitment lifecycle.

• A process improvement mindset, with the ability to analyse complex recruitment operations and design efficient, scalable workflows.

• Excellent communication skills, with the ability to explain technical changes clearly to both technical and non-technical stakeholders.

• A genuine interest in emerging recruitment technology and AI, with enthusiasm for implementing innovative solutions that improve operational efficiency.

Our Global Benefits

• Learning & development Accelerating your personal and professional growth.

• Flexible working Hybrid or Remote work to suit your lifestyle - we trust our people.

• Healthcare options From employer contributions to health insurance.

• Wellness allowance contributions Improve either your physical, financial, or mental health with our monthly stipend.

• Global co-working Deskpass memberships for everyone in our team to work globally on-demand.

• Enhanced parental leave 14 weeks paid maternity & 3 weeks paid paternity after 1 year service.

• Retirement plan Matched pension contributions or 401(k) plan to start saving.

At Talentful, we recognize our people are our strongest asset, and the diverse skills they bring to our international workforce are the driving force of our success. As an Equal Opportunity Employer, we do not discriminate on the basis of any protected attribute, including race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.