Recruitment Coordinator

As a Recruitment Coordinator you will play a critical role in supporting global hiring operations. You will be responsible for managing complex scheduling processes, ensuring high-volume hiring efficiency, and maintaining data accuracy to support recruitment objectives.

Key Responsibilities

• Interview & Scheduling Management:
• Manage global interview scheduling using AI-integrated tools (e.g., Good Time) and Jira, ensuring a seamless experience for candidates and interviewers.
• Adhere to a strict 48-hour SLA for completing interview scheduling.
• Maintain a minimum volume of 60 scheduled interviews per week.
• Coordinate panel interviews and facilitate virtual interviews, troubleshooting technical issues as needed.

Data & Ticket Management:

• Maintain and update applicant tracking systems, JIRA, and databases with high accuracy and attention to detail.
• Ensure all JIRA tickets are resolved and updated promptly to reflect the current status of the recruitment pipeline.
• Manage manual tracking data effectively using Google Sheets and Excel.

Operational Support:

• Manage and monitor recruiter and interviewer communication channels effectively.
• Provide dedicated support for high-volume hiring efforts (Blitz projects) and participate in CX Transformational projects and testing initiatives.
• Collaborate with hiring managers to confirm availability and adapt to changing regional recruitment priorities.

Job Requirements

• Experience: 1–3 years of experience in a high-volume recruitment, RPO, BPO, or customer service environment is preferred.
• Flexibility: Must be comfortable working in a 24/7 rotational shift environment to support multiple global regions (Americas, EMEA, APAC). Candidates must also be open to mandatory office travel as required.
• Skills: Proficiency in Google Sheets/Excel for data management, along with experience using video conferencing (Zoom, Teams, Meet) or scheduling software.
• Competencies: Exceptional organizational skills, time management, customer service orientation, and the ability to remain composed under pressure.