Recruiting Coordinator

Job Summary

The Recruiting Operations Coordinator is the operational backbone of Postman's recruiting function. In this role, you will ensure that every search runs smoothly from open to close - keeping interviews scheduled, data clean, feedback flowing, and candidates well-informed throughout their experience. This is an ideal role for someone early in their career who is organized, detail-oriented, and excited to build foundational expertise in talent acquisition at a fast-growing technology company. You will work closely with recruiters, hiring managers, and candidates, and will play a direct role in how Postman is perceived as an employer.

Responsibilities

Interview Coordination

• Own end-to-end interview scheduling across all active roles, coordinating availability between candidates, interviewers, and hiring managers with a high degree of accuracy and responsiveness
• Send timely confirmations, reminders, and logistical details to all interview participants
• Manage reschedules and last-minute changes with professionalism and minimal disruption to the process
• Proactively identify and solve scheduling or process bottlenecks, continuously improving recruiting workflows and coordination processes

Data Integrity & ATS Hygiene

• Audit active job requisitions to ensure all required fields are complete and accurate in the ATS - including job details, compensation bands, stage statuses, and interviewer assignments
• Flag and resolve data gaps in collaboration with recruiters before they affect reporting
• Ensure every closed role has a complete and accurate record before it is archived

Feedback & Interview Completion

• Monitor interview completion rates and follow up with interviewers to ensure feedback is submitted within expected SLAs
• Track which interviews have been recorded and flag any gaps to the relevant recruiter
• Maintain a real-time view of where feedback is outstanding across all active searches

Candidate Experience & Surveys

• Deliver a high-touch, candidate-first experience across every stage of the interview process
• Coordinate the distribution of candidate experience surveys at key touchpoints in the process
• Track response rates and flag low engagement to the recruiting team
• Compile survey results on a regular cadence and summarize key themes for review

Employer Brand Monitoring

• Monitor Glassdoor, LinkedIn, Blind, and other relevant platforms for new candidate and employee reviews related to the recruiting and interview experience
• Surface notable feedback to the recruiting team on a regular basis
• Help maintain the accuracy of Postman's employer profiles across platforms

Metrics & Reporting

• Collect and organize data on completed roles, including time to fill, source, offer acceptance, and interview-to-offer ratios
• Prepare regular metric summaries for the Head of Recruiting
• Support the team in ensuring data is ready and accurate for monthly and quarterly reporting cycles

About You

You are someone who takes genuine pride in keeping things running well. You notice when something is missing before anyone else does, and you follow through without needing to be reminded. You are comfortable working across multiple workstreams simultaneously and can shift priorities calmly when something urgent comes up.

What we're looking for:

• Bachelors degree in any discipline; coursework or internship experience in HR, business, communications, or operations is a plus but not required
• 2-4 years of professional experience; strong internship or project-based experience is equally valued
• Exceptional attention to detail - you catch the things others miss
• Strong written communication skills; you can write a clear, professional message to a candidate or a senior hiring manager with equal ease
• Comfort with tools like Google Workspace, spreadsheets, and calendar management; experience with an ATS (Greenhouse, Lever, Workday) is a bonus
• A collaborative, low-ego working style - you understand that your work makes everyone around you more effective
• Curiosity about how recruiting works as a function and interest in growing within talent acquisition or HR operations over time
• Thrive in a fast-paced, high-growth environment while managing multiple priorities with strong ownership and attention to detail

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