Reconciliation Specialist

LemFi (Series B) is building the go-to financial app for the Global South.

Moving to a new country shouldn’t mean starting from zero. That's why our team of 400+ spanning 20+ countries is building a financial ecosystem that helps immigrants stay connected to home, build stability, and create wealth regardless of where they are from or where they live.

What began as fast, affordable remittances is now evolving into a complete platform for multi-currency accounts, payments, credit, and long-term financial growth.

With millions of users across the globe, we process over $1B in monthly transactions to 30+ countries, proving that borders shouldn't limit financial opportunity.

The Role

The Reconciliation Specialist is a hybrid remote/office position within LemFi’s Reconciliations team. In this role, you should demonstrate knowledge of how payment and settlement cycles work, end to end, with a minimum of 3 years’ experience in the same or similar role.

How You’ll Contribute

• Reconcile transactions across the general ledger and sub-ledgers, ensuring accuracy and completeness of financial records, including identifying transactions that are complex in nature.

• Reconcile bank accounts and credit card transactions.

• Provide documentation to support all financial transactions; maintain required files, reports, and data.

• Follow up on all outstanding transactions continuously and provide updates to management.

• Identify and resolve discrepancies in different accounts, such as double charges, incorrect amounts, or failed bookings.

• Complete all daily assigned tasks within set deadlines.

• Prepare daily, month-end, and year-end reports.

• Monitor and instigate journal postings and reconcile control accounts.

• Prepare monthly bank reconciliation reports for the Finance Department regarding all transactions to and from LemFi, with accurate breakdowns.

• Prepare and present reconciliation reports to management, highlighting discrepancies and providing insights for decision-making.

• Assist internal and external auditors with documentation required to complete their work satisfactorily.

• Monitor all banking activities in order to detect irregularities.

• Work closely with other departments, such as Finance and Accounting, to ensure smooth financial operations and compliance with policies.

• Identify opportunities for process improvements in reconciliation procedures and suggest best practices to enhance efficiency.

• Lead investigation and recovery of unsettled transactions with partners and banks.

• Ensure the quality and accuracy of data and present it in a way that supports better organisational decision-making.

• Liaise with Customer Services and Engineering teams for the resolution of customer requests and disputes within SLA.

• Monitor disputed transactions for possible fraudulent activity and report findings to management.

• Work with Product and Engineering teams to improve internal processes and support new product development for customer satisfaction.

• Analyse income and costs for the organisation based on transactions processed through partner channels.

• Maintain relationships with banking and payments partners, and ensure compliance with all partner obligations including periodic filings and reports.

Who You Are

• 3–5 years of reconciliation experience.

• Comprehensive knowledge of how payment and settlement transaction chains work globally.

• Excellent analytical, research, verbal, and written communication skills.

• High level of accuracy and attention to detail in financial reporting and reconciliation tasks.

• Strong problem-solving skills, even under pressure and tight deadlines.

• Ability to manage multiple priorities, meet deadlines, and manage time effectively.

• Strong team player with a customer service orientation.

• Adaptable to global operational needs and able to work in a rapidly changing business and regulatory environment.

What You’ll Bring

Essential:

• 3–5 years of reconciliation experience. Qualification levels vary by location and local examination bodies (e.g. GCSE, A-Levels, O-Levels in the UK).

• Proficiency in Excel, Word, and reconciliation tools (in-house or third-party).

• Excellent written and verbal communication skills in English, with the ability to present findings clearly and collaborate with team members.

Preferred:

• Previous experience in credit card reconciliation.

• Knowledge of credit products.

• Advanced education degree (preferred but not required).

• 3–5 years’ experience in a similar role at a fintech or financial institution.

• Knowledge of general accounting principles and banking systems.

Working Schedule: The team works on a rotating weekend schedule, covering either a Saturday or Sunday approximately once per month.

The Interview Process

1. TA Screen (30 mins)

2. Hiring Manager Interview (30 mins)

3. Technical Assessment (60 mins)

4. Final Interview (30 mins)

Why Join LemFi?

Love shouldn’t be expensive, yet those working hardest for their families often face predatory fees and banking exclusion. We're changing this.

At LemFi, you won’t be just a cog in a machine. Whether designing products, scaling operations, or telling our story, you’ll tackle complex challenges with real, immediate impact. Your work goes beyond metrics - it puts money back in families’ pockets and offers access to the previously excluded. Join us to make a meaningful difference, where high performance is a lifeline for millions.

Our Values: How We Win

• Sharp Customer Focus 🎯 We cut through the noise and prioritize ruthlessly based on what drives real value.

• Lead with Data 📊 We trade instinct for insight. We test, analyze, and own the outcomes.

• Ownership 🤝 We take responsibility for global outcomes, not just local wins.

• Grit 💪 We navigate ambiguity with resilience and keep pushing until the customer feels the impact.

You can connect with us on LinkedIn https://www.linkedin.com/company/lemfi/ and Instagram https://www.instagram.com/uselemfi/ and if you haven't already, download the app on the App Store https://apps.apple.com/gb/app/lemfi/id1533066809 or Google Play https://play.google.com/store/apps/details?hl=en&id=com.lemonadeFinance.android.

Diversity & Inclusion at LemFi

To build the best financial tools for the global diaspora, we need a team that reflects the world we serve. We welcome builders from all walks of life who embody our values over a perfect resume.

Don’t meet every single requirement in the job ad? Research shows that candidates from underrepresented backgrounds often hesitate to apply if they don't check every box. If you are excited about this role and our mission, we encourage you to apply anyway. You might be just the right person for this, or other roles.