Receptionist

Eligibility Criteria:

• Relevant Work Experience would be mandatory

Position Overview:

We are seeking a professional, presentable, and customer-focused Front Office Receptionist to manage the front desk and serve as the first point of contact for visitors, clients, and employees. The role involves handling reception duties, visitor management, telephone communications, administrative support, and ensuring a welcoming office environment.

Key Responsibilities:

Front Desk Management

• Greeting and welcome visitors, clients, and guests professionally.
• Manage visitor registrations and issue visitor passes as per company protocols.
• Maintain the reception area in a clean, organized, and presentable manner.
• Coordinate meeting room bookings and visitor arrangements.

Communication Management

• Handle incoming calls and direct them to the appropriate departments.
• Take and relay messages accurately and promptly.
• Manage general office email inquiries and correspondence.

Administrative Support

• Coordinate inbound and outbound courier services.
• Maintain records of visitors, couriers, and office supplies.
• Support administrative activities including filing, documentation, and data entry.
• Assist in arranging travel, accommodation, and logistics when required.

Coordination & Support

• Liaise with vendors, housekeeping, security, and facility management teams.
• Support employee onboarding activities such as visitor coordination and document collection.
• Assist in organizing company events, meetings, and employee engagement activities.

Required Qualifications & Skills:

Education:

• Bachelor's degree in any discipline.

Experience (Mention relevant experience required for this position)

• 2-5 years of experience as a Receptionist, Front Desk Executive, or similar role.
• Experience in corporate office environments preferred.
• Technical and Behavioral Competencies:

Technical Competencies:

• Front Desk & Reception Management
• Visitor Management & Guest Handling
• Call Handling & Telephone Etiquette
• Meeting Room Coordination
• MS Office Proficiency (Word, Excel, Outlook)
• Documentation & Record Keeping
• Email Management
• Travel & Logistics Coordination
• Vendor & Courier Coordination
• Data Entry & Administrative Operations

Behavioural Competencies:

• Communication & Relationship Management
• Personal Effectiveness
• Execution Excellence
• Problem Solving & Decision Making
• Teamwork & Collaboration
• Ethics & Trustworthiness