Receptionist

We are looking for a smart, proactive, and customer-friendly Front Desk Executive who will serve as the first point of contact for all clients. The ideal candidate should be confident, well-spoken, and capable of managing client flow, billing, appointments, and administrative tasks efficiently.

Key Responsibilities

Client Reception & Support

Greet and welcome clients professionally.

Check appointments, retrieve records, and coordinate with doctors/technicians.

Escort clients to consultation or treatment areas when required.

Guide and assist clients throughout their clinic visit.

Training will be provided for smooth onboarding and understanding of the processes.

Billing & Payments

Generate accurate bills for services and product sales.

Handle payments (cash, card, digital modes) and maintain daily collections.

Ensure all invoices are closed the same day after necessary approvals.

Appointment Management & Communication

Handle all incoming calls for booking, rescheduling, or cancellations.

Check availability of doctors, technicians, rooms, and equipment before confirming appointments.

Send WhatsApp/call reminders to clients for appointment confirmations.

Facilitate video consultations when required.

Follow-Up & Lead Calling

Return all missed calls promptly; maintain weekly missed call counts.

Call regular clients who haven't visited in the past 3 months.

Make follow-up and promotional calls as per scripts provided.

Who Can Apply

Strong Communication Skills (English Proficiency Preferred).

Good knowledge of MS Office and basic computer applications.

Pleasant personality with excellent interpersonal skills.

Experience - 1 - 5 Years

Fresher can also apply

Office Timings

6 days working per week

Monday fixed off

No weekly off on Friday, Saturday, or Sunday

Working Hours: 10:00AM 7:00 PM

WhatsApp your resume - [phone removed]

Benefits:

• Leave encashment
• Paid sick time

Work Location: In person