Front Desk Executive / Receptionist – Alpha AestheticsAlpha Aesthetics is a premium aesthetic medicine clinic specializing in Skin, Hair & Lasers. We are looking for a well-groomed, confident and patient-friendly Front Desk Executive to join our clinic in Malad West, Mumbai.Key Responsibilities:• Welcome and assist patients professionally• Manage patient appointments and daily schedules• Handle incoming calls, WhatsApp enquiries and patient queries• Coordinate appointments between patients, doctors and clinic staff• Maintain patient records and ensure accurate data entry• Handle billing, payments and basic cash/UPI coordination• Follow up with patients regarding appointments and enquiries• Coordinate treatment-related enquiries as instructed by the doctor• Explain suitable treatment packages, clinic services and ongoing offers to patients as per clinic guidelines• Recommend and sell appropriate treatment packages based on patient requirements and doctor recommendations• Follow up with prospective patients and convert eligible enquiries into consultations and treatment bookings• Maintain patient confidentiality and professional communication• Maintain front-desk cleanliness and organization• Coordinate with therapists and clinic staff for smooth patient flow• Maintain enquiry records, package sales details and follow-up status• Support the clinic in providing a premium patient experienceCandidate Requirements:• 1–3 years of experience preferred• Experience in a dermatology, aesthetic, cosmetology, dental, plastic surgery or healthcare clinic will be an advantage• Experience in explaining and selling treatment packages, memberships or healthcare services will be preferred• Excellent communication and interpersonal skills• Good spoken English and Hindi• Basic computer and MS Office/Google Workspace knowledge• Comfortable using WhatsApp for patient communication• Pleasant personality and professional grooming• Good organizational skills and attention to detail• Ability to handle multiple responsibilities in a busy clinic environment• Patient, polite and service-oriented approach• Comfortable with patient counselling, follow-ups and ethical sales conversationsWhat We Offer:• Professional and premium clinical environment• Opportunity to work in the field of aesthetic medicine• Learning exposure to skin, hair and aesthetic procedures• Performance-based growth opportunities• Supportive and professional work environmentJob Type: Full TimeLocation: Malad West, MumbaiSourced from naukri
