Receptionist

Job description

Company Name- Indiabulls Group

Job Title: Real Estate Receptionist

Location: Sector 104, Dwarka Expressway, Gurgaon

Employment Type: Full-Time

About the Company

Indiabulls is a growing real estate company based in Sector 104, Dwarka Expressway, committed to delivering exceptional property solutions and outstanding customer service. We are looking for a professional and customer-focused Receptionist to join our team and create a welcoming experience for clients and visitors.

Job Summary

We are seeking a friendly, organized, and professional Real Estate Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will manage front desk operations, handle administrative tasks, coordinate appointments, and provide excellent customer service while supporting the sales and operations teams.

Key Responsibilities

• Welcome and assist clients, visitors, and business partners in a professional manner.
• Answer, screen, and direct incoming phone calls and emails.
• Schedule appointments, property viewings, and meetings for the sales team.
• Maintain visitor records and ensure the reception area is clean, organized, and welcoming.
• Manage incoming and outgoing correspondence, courier services, and office supplies.
• Prepare, organize, and maintain client records, property files, and other documentation.
• Coordinate with the sales, marketing, and administrative teams to ensure smooth day-to-day office operations.
• Assist with data entry, report preparation, and filing.
• Handle customer inquiries and direct them to the appropriate team members.
• Support office meetings, events, and other administrative activities as required.

Qualifications

• Bachelor's degree or equivalent qualification preferred.
• 13 years of experience as a receptionist, front desk executive, or administrative assistant. Experience in the real estate industry is an advantage.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer applications.
• Excellent organizational and multitasking abilities.
• Professional appearance and a customer-focused attitude.

Preferred Skills

• Knowledge of real estate terminology and processes.
• Experience using CRM software.
• Ability to work in a fast-paced environment.
• Strong attention to detail and problem-solving skills.

Working Schedule

• Working Days: Monday to Sunday, including Saturdays and Sundays.
• Weekly Off: One weekday (Monday to Friday), fixed or rotational, as per the company roster.
• Work Location: Sector 104, Dwarka Expressway.