Receptionist

Roles and Responsibilities :

• Greet guests upon arrival, check-in, and provide exceptional customer service.
• Manage front office operations, including handling guest requests, resolving issues, and maintaining a high level of professionalism.
• Coordinate with other departments to ensure seamless communication and efficient room allocation.
• Maintain accurate records of guest interactions, transactions, and hotel activities.

Job Requirements :

• 0-3 years of experience in hospitality industry or related field.
• Strong knowledge of front office operations and guest relations.
• Excellent communication skills with ability to work effectively with diverse personalities.
• Basic computer literacy with proficiency in Microsoft Office applications.