Receptionist
Cogency Infratech · Mumbai · onsite · Posted 31d ago
Undisclosed4–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Greet and assist patients and visitors in a courteous and professional manner
- Handle patient registration, appointment scheduling, and billing coordination
- Maintain accurate patient records and update hospital management systems
- Answer incoming calls, address inquiries, and route calls to relevant departments
- Coordinate with doctors, nursing staff, and diagnostic teams for smooth patient flow
- Manage front desk operations including check-in, check-out, and queue management
- Ensure proper handling of insurance queries and documentation support
- Maintain cleanliness and organization of the reception area
- Handle emergency situations calmly and escalate as per protocol
- Ensure confidentiality of patient information and adherence to hospital policies.
Sourced from naukri
Skills
Hospitalsecretaryappointment schedulingfront desk operationsPatient RegistrationReceptionistCommunication Skills