Receptionist

About the Role

Naini Papers Limited is looking for a professional and well-presented Receptionist to manage the front office. The ideal candidate should have strong communication and interpersonal skills, hands-on experience in guest handling, and good working knowledge of MS Excel and MS Office.

The candidate will be responsible for creating a welcoming experience for visitors, managing front-desk operations, handling calls and correspondence, and providing administrative support.

Key Responsibilities

• Manage the reception/front desk and ensure a professional and welcoming experience for all visitors and employees.
• Greet and attend to guests, clients, vendors, candidates, and other visitors and guide them appropriately.
• Manage incoming and outgoing telephone calls, messages, emails, and general correspondence.
• Maintain visitor records, meeting schedules, and front-office documentation.
• Handle guest hospitality arrangements, including coordination for tea/coffee, meeting rooms, and other requirements.
• Maintain and update records and reports using MS Excel.
• Coordinate with Administration, HR, Security, and other departments for smooth front-office operations.
• Ensure the reception area and meeting rooms are maintained in a clean, organized, and professional manner.
• Handle courier/document movement and maintain appropriate records.
• Provide general administrative support to the Head Office as required.
• Maintain confidentiality while handling visitor, employee, and company-related information.

Required Skills & Competencies

• 3–5 years of relevant experience in Reception, Front Office, Administration, or Hospitality.
• Hands-on knowledge of MS Excel, Word, Outlook, and MS Office.
• Strong communication and guest-handling skills with good command of English and Hindi.
• Professional, presentable, courteous, and service-oriented personality.
• Good coordination, organizational, and multitasking skills.