Receptionist

Greet customers, guests, and visitors courteously and professionally as per brand standards. Data details in I PAD Understand customer requirements and direct them to the appropriate department (Sales, Service, Insurance, Accessories, etc.) Maintain a welcoming and organized reception area at all times. Ensure customer comfort by offering refreshments and timely assistance. Handle incoming calls promptly and professionally. Transfer calls to concerned departments and take accurate messages when required. Provide basic information related to dealership working hours, location, and services. Maintain visitor entry registers and issue visitor passes. Coordinate customer appointments with Sales Consultants and Service Advisors. Manage walk-in customer flow and ensure minimum waiting time. Maintain records, customer logs, and daily reports related to visitors and calls. Support basic clerical work such as data entry, filing, and document handling. Coordinate with housekeeping, security, and support staff for smooth front-office operations. Follow brand grooming, communication, and customer-experience guidelines. Ensure compliance with dealership SOPs and audit standards. Maintain confidentiality of customer and dealership information coodination & guidance to Valley , Pantry, DriverCar Cleaner Script to be followed as per MG Norms as Cleaniless Checklist to be followed every day Stock & inventory updation Attendance record of Housekeeping and Pantry, Car Cleaner Records of Tea/Coffe of staff & customer