Receptionist

Company Description Future Link Consultants is a long-established study abroad and immigration consultancy with over 25 years of experience supporting students, professionals, and families in achieving global education and immigration goals. Led by Managing Director Santosh Ramrakhiani, a Regulated Canadian Immigration Consultant (RCIC), the firm is known for licensed expertise, ethical practices, and personalized guidance. As an AIRC Recognized Agency, Future Link Consultants adheres to internationally recognized standards in student recruitment and client service. The organization has guided tens of thousands of students and families, built partnerships with hundreds of institutions worldwide, and maintains a strong visa success record across multiple countries. Its services cover study abroad counseling, a broad range of visa and immigration solutions, test preparation, and ongoing support for clients, particularly in Canada.

Role Description This is a full-time, on-site Receptionist role based at the Future Link Consultants office in Vadodara. The Receptionist will manage the front desk, greet visitors, and ensure a welcoming, professional environment for all clients and partners. Daily responsibilities include answering incoming calls, directing inquiries to appropriate team members, scheduling appointments, and maintaining accurate visitor and call logs. The role also involves handling basic clerical tasks such as managing correspondence, organizing documents, and supporting administrative processes related to client services. The Receptionist will work closely with the counseling and operations teams to provide timely information, coordinate client visits, and uphold high standards of service and confidentiality.

Qualifications

• Candidates should possess strong Skills, including managing front desk operations, handling documentation, and organizing appointments.
• Candidates should possess excellent Communication skills, with clear spoken and written English and the ability to interact professionally with diverse clients.
• Candidates should possess professional Phone Etiquette and Customer Service skills, ensuring courteous call handling and a positive client experience.
• Relevant experience in front office, administrative, or customer-facing roles in education, consulting, or service industries is beneficial.
• Proficiency in basic computer applications (email, MS Office, scheduling tools) and comfort working with CRM or client management systems is preferred.
• A minimum of a high school diploma; a degree or diploma in Commerce, Administration, or related fields is an advantage.