Receptionist

Company Description Rise Physiotherapy, part of the Rise Network, is a physiotherapy and wellness center focused on delivering efficient, trustworthy rehabilitation services. Founded in 2021, the center is rapidly expanding its client base while helping individuals recover from aches, pains, injuries, and disabilities. The team is committed to personalized care that promotes speedy recovery and improved quality of life. Rise Physiotherapy aims to touch lives, support long-term wellness, and create a positive, welcoming environment for every client.

Role Description This is a full-time, on-site Receptionist role based at Rise Physiotherapy in Thane. The Receptionist will be responsible for greeting clients, managing front desk operations, handling phone calls, scheduling appointments, and maintaining accurate patient records. The role includes coordinating client check-in and check-out, processing payments, and supporting physiotherapists with administrative tasks. The Receptionist will ensure a professional, friendly atmosphere in the clinic, respond to client inquiries, and assist in managing daily office logistics.

Qualifications

• Strong customer-facing skills, including Customer Service and Communication to interact professionally with clients and team members.
• Front desk and facility support capabilities, including Receptionist Duties and Clerical Skills to manage appointments, records, and routine administrative tasks.
• Professional Phone Etiquette to handle incoming and outgoing calls, route inquiries, and provide accurate information.
• Basic computer literacy, including familiarity with scheduling software, email, and office applications.
• Ability to stay organized, multitask, and maintain attention to detail in a busy clinical environment.
• Previous experience in a healthcare, wellness, or front office setting is an advantage.
• Minimum high school diploma or equivalent; additional training in administration or hospitality is a plus.