Receptionist

Job Purpose:

To manage the front desk and provide excellent customer service to visitors, clients, and employees. This role will handle various administrative tasks, ensuring the smooth operation of the office and creating a welcoming environment for all.

Principal Accountabilities

• Manage front desk effectively and ensure the reception area is tidy and presentable.
• Greet and welcome visitors as soon as they arrive at the office and direct visitors to the appropriate person or meeting room.
• Answer, screen, and forward incoming phone calls to respective department.
• Update calendars and schedule meetings on HAP display.
• Collaborate with all department for conference hall booking on portal.
• Perform other clerical receptionist duties as per HAP Process.

Key Interactions:

• Internal : All Employees
• External : Visitors, Clients

Education and Experience

• Educational qualifications: Any Degree
• Relevant experience : 2 - 6 years

Knowledge:

• Office procedures and protocols
• Administrative and clerical skill

Skills:

• Organizational skill
• Interpersonal Skill