Receptionist

Roles and Responsibilities

• Greet patients, visitors, and staff members with a smile and provide assistance as needed.
  
• Manage front desk operations, including patient registration, appointment scheduling, and telephone handling.
  
• Maintain accurate records of patient interactions, appointments, and hospital activities using computer software.
  
• Provide exceptional guest service by responding to queries and resolving issues promptly.
  
• Ensure efficient flow of communication between departments through effective telephone etiquette.