NOIDA · FULLTIME
Receptionist & Telecaller
Karuna Media Foundation Uttar Pradesh
Noida · onsite · Posted 3d ago
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Undisclosed1–5 yrsfulltimeNoida
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Section · 01
About this role
Key Responsibilities
- Telecalling DutiesReach out to prospective students by making introductory calls, answering inquiries, and providing detailed information about courses, admission procedures, and college facilities
- Address questions and concerns, creating a positive and encouraging environment for potential students
- Schedule and follow up on appointments and interviews with prospective students and their families
- Track and document all telephonic interactions with prospective students, updating the database to ensure accurate and timely records
- Assist the admissions team in collecting and organizing application information from prospective students
- Reception DutiesGreet and welcome visitors, students, and staff members in a professional and friendly manner
- Guide students and visitors through the college campus, explaining the location of classrooms, administrative offices, and other facilities
- Handle inquiries and provide accurate information regarding college programs, schedules, and upcoming events
- Manage the daily scheduling and coordination of meetings, ensuring schedules are organized and accessible for students, faculty, and staff
- Keep the reception area tidy and presentable, ensuring a welcoming atmosphere for all visitors
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Section · 02
Skills
Customer ServiceStudent CounsellingReceptionistTelecaller