Receptionist / Telecaller / Front Office Executive

Job Title: Receptionist / Telecaller / Front Office Executive

Location: Perungudi, OMR, Chennai

Experience: 03 years

Employment Type: Full-Time

Gender: Female Candidates Preferred

Job Summary:

We are looking for a dynamic and pleasant Receptionist / Telecaller / Front Office Executive to join our team. The ideal candidate should have excellent communication and interpersonal skills to handle incoming calls, follow up with prospective students, manage front office tasks, and assist in the admission process.

Key Responsibilities:

• Handle incoming calls and respond to student inquiries in a professional manner.
• Make outbound calls to prospective students for course promotion and follow-ups.
• Maintain a call log and update student interaction details regularly.
• Greet and welcome visitors at the front desk.
• Provide accurate information about courses, admission procedures, and institute services.
• Assist students with admission forms, documentation, and enrollment process.
• Maintain student records and admission status in the database.
• Coordinate with the academic and admin teams for smooth workflow.
• Ensure the reception area is tidy and presentable at all times.
• Perform other clerical and administrative tasks as assigned.

Requirements:

• Good verbal and written communication skills in English and local language.
• Basic computer knowledge (MS Office, email handling, data entry).
• Confident, friendly, and professional demeanor.
• Ability to multitask and handle responsibilities efficiently.
• Previous experience in a similar role in an educational institution is a plus.

Benefits:

• Competitive salary with Incentive
• Friendly work environment
• Career growth opportunities
• On-the-job training provided