Receptionist - Maldives

Position: Receptionist Reservations & Guest Relations

Work Location: Guesthouse, Thulusdhoo, Maldives
Number of Vacancies: As per employer requirement
Gender Preference: Female candidates

Job Description

We are hiring a professional and customer-oriented Receptionist for a guesthouse in Thulusdhoo, Maldives. The selected candidate will be responsible for front-desk operations, room reservations, guest communication, and delivering excellent customer service.

Key Responsibilities

• Welcome guests and assist with check-in and check-out procedures.
• Handle room reservations, booking enquiries, cancellations, and amendments.
• Communicate with guests through phone, email, and online booking platforms.
• Maintain accurate reservation records, guest information, and room availability.
• Provide information about guesthouse facilities, local transport, excursions, and nearby attractions.
• Coordinate with housekeeping and other staff to ensure rooms are ready for guests.
• Handle guest feedback and resolve routine complaints professionally.
• Process payments and maintain accurate booking and transaction records.
• Promote guesthouse services and excursions where appropriate.
• Maintain a clean and welcoming reception area while ensuring guest privacy.

Candidate Requirements

• Female candidates preferred as per the employer's requirement.
• Good spoken and written English communication skills.
• Additional language skills will be an advantage.
• Strong customer-service and interpersonal skills.
• Basic computer knowledge and familiarity with email and online reservation systems.
• Professional appearance and a friendly, welcoming attitude.
• Good organizational skills and the ability to handle multiple tasks.
• Previous experience in reception, hospitality, hotel reservations, or customer service is preferred.
• Willingness to work shifts, weekends, and public holidays as required.

Salary & Benefits

• Monthly Salary: USD 600
• Food: Provided by the employer.
• Accommodation: Provided by the employer.
• Additional Earnings: Service charges applicable, subject to the employer's policy.
• Salary Payment: Paid in USD.

Documents Required

• Updated CV with a recent professional photograph.
• Passport copy.
• Educational certificates.
• Relevant experience certificates, if applicable.

How to Apply

Interested candidates can contact our HR team or visit our office for further details.

Recruitment Agency: Swagatham Global Connect

Office Address:
No. 14, 1st Floor, Sarathy Nagar, 1st Main Road,
Velachery, Chennai 600 042.

Contact Details:

• Abinaya HR: [phone removed]
• Nivedha HR: [phone removed]

Important Note: Final employment terms, including working hours, weekly offs, leave, contract duration, and service-charge arrangements, will be confirmed by the employer. All employment terms are subject to applicable laws and the final employment contract.