Receptionist/Front Office Executive

Job Summary:

We are looking for a professional and experienced Front Desk Receptionist to be the first point of contact at our college. With 2 to 5 years of experience, the ideal candidate will be, fluent in English, well-spoken, presentable, and capable of handling multiple tasks in a fast-paced academic environment. You will play a key role in creating a welcoming atmosphere for students, staff, visitors, and parents.

Key Responsibilities:

• Greet and assist students, parents, staff, and visitors courteously
• Answer and manage incoming phone calls and direct them appropriately
• Handle student inquiries and provide accurate information about college programs, departments, and procedures
• Maintain the reception area to ensure it is clean, organized, and welcoming
• Manage and schedule appointments for administrators and faculty
• Handle incoming and outgoing mail and packages
• Support administrative tasks such as filing, photocopying, and data entry
• Coordinate with academic and administrative departments as needed
• Maintain student and visitor logs as per institutional policy
• Assist during college events, admission seasons, and orientation programs

Requirements:

• Minimum 2 to 5 years of experience as a Receptionist or front office executive
• Excellent verbal and written communication skills
• Presentable and professional demeanour suitable for an academic setting
• Strong multitasking and time-management skills
• Good working knowledge of MS Office (Word, Excel, Outlook)
• Ability to remain calm and organized during busy periods
• Friendly, approachable, and student-focused attitude

Preferred Qualifications:

• Experience in an educational institution or similar academic environment
• Knowledge of student management systems or office software
• Familiarity with college processes such as admissions, enrollment, and scheduling.