Receptionist/ Front office executive

Sales Office Receptionist/Front office executive Roles & Responsibilities

• Welcome and assist walk-in customers and visitors.
• Answer phone calls, emails, and customer inquiries.
• Schedule appointments and site visits.
• Maintain visitor records and customer databases (CRM/Excel).
• Coordinate with the sales team and assign customer leads.
• Share project brochures and basic property information.
• Prepare daily reports on walk-ins, calls, and inquiries.
• Manage reception area, office supplies, and documents.
• Handle courier, mail, and administrative tasks.
• Ensure excellent customer service and maintain confidentiality.