Receptionist cum Patient Counsellor

Roles and Responsibilities

• Greet patients, visitors, and staff members with a smile and provide assistance as needed.
  
• Manage front desk operations, including answering phone calls, responding to emails, and handling patient inquiries.
  
• Schedule appointments, manage waiting lists, and maintain accurate records of patient interactions.
  
• Provide exceptional guest relations by addressing concerns, resolving issues promptly, and ensuring a positive experience for all guests.
  
• Maintain confidentiality at all times when dealing with sensitive information related to patients' personal details.