Receptionist/ Administrator, female

We are hiring Receptionist/Admin executive for Travel Industry

Chennai location- Egmore

Female staff is required.

Fresher or experience is fine.

Sal Max up to 23k

Graduation not required. 6 days working, 1 day rotational off.

Immediate joining is required.

Job Description for receptionist:

1. Front Desk Management

• Greet walk in customers politely
• Maintain a clean and organized reception area
• Manage visitor flow and ensure customers are attended to quickly

2. Customer Interaction

• Answer phone calls professionally
• Respond to WhatsApp and email inquiries
• Provide basic information on travel packages, flights, hotels, and visas

3. Appointment & Scheduling

• Book appointments for travel consultants
• Maintain daily schedules and update staff on customer arrivals

4. Inquiry Handling

• Understand customer needs and direct them to the right department
• Record customer details for follow up

5. Administrative Support

• Assist with data entry and filing
• Update customer records
• Help prepare simple travel documents (forms, checklists, etc.)
• Courier in and out handling.
• Tracking of staffs in and out
• Track of customer enquiries and follow-up staff on same
• Handle basic document collection (passport copies, ID proofs).

6. Coordination with Internal Teams

• Communicate with ticketing, visa, and holidays departments
• Ensure smooth flow of customer information

7. Basic Complaint Handling

• Listen to customer concerns
• Provide immediate assistance or escalate to the right team

Skills:

• Strong verbal communication and customer service skills

• Pleasant personality and professional appearance

• Ability to multitask in a fastpaced environment

• Good computer skills (email, WhatsApp, CRM/data entry)

• Organized, punctual, and reliable

• Positive attitude and willingness to learn.

Pls call Durga [phone removed] for more info.

Thanks,

Durga

[phone removed]