Receptionist - Admin services

Job Title: Executive - Receptionist

Location: Mumbai (Lower parel)

Experience: 1 - 5 yrs

Educational Qualification: Any Graduate

Role Description

The Receptionist is responsible for managing front office operations, welcoming visitors, handling communications, coordinating administrative activities, and ensuring a professional and efficient workplace environment. The role supports smooth day-to-day office functioning through effective visitor management, record maintenance, facility coordination, and administrative support.

Key Result Areas:

Front Office & Visitor Management

• Professionally greet, receive, and assist guests, clients, business partners, and visitors, ensuring a positive visitor experience.

• Coordinate visitor requirements, including arranging tea, coffee, refreshments, and meals as required.

• Maintain visitor records and ensure adherence to office security and visitor protocols

Communication Management

• Manage incoming and outgoing telephone calls, directing them appropriately and maintaining professional communication standards.

• Handle reception-related correspondence and communication channels, including emails and other office communications as assigned.

Courier & Documentation Management

• Coordinate the receipt, dispatch, and tracking of couriers, parcels, and office materials.

• Maintain accurate inward and outward courier registers and related documentation.

Administrative Support

• Provide administrative assistance for day-to-day office operations.

• Maintain and update records related to ISMS compliance and other administrative requirements.

• Coordinate with internal departments, branch offices, and external vendors for administrative support

Facilities & Resource Coordination

• Manage bookings, scheduling, and upkeep of the Board Room, Academy, Reception Area, and other common facilities.

• Ensure reception and common areas are well-maintained, organized, and presentable at all times.

• Supervise and coordinate office support staff to ensure smooth office functioning.

Petty Cash & Record Maintenance

• Handle petty cash transactions for routine office expenses and maintain accurate records.

• Maintain and regularly update company contact directories, extension lists, and address databases.

General Office Support

• Support office administration activities and undertake additional responsibilities as assigned to facilitate smooth business operations.

Required Competencies, Skills, and Experience:

.A graduate with good communication skills possessing minimum 1 year of experience as a front desk office executive/ receptionist.

• Should have experience in working with an organization that has an employee strength of 100+

• Proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint)

Hiring Process:

Your interaction with us will include, but not be limited to,

-Technical / HR Interviews

-Assessment