Receiving Inspection Head - Quality Assurance

Role & responsibilities

• Develop and maintain strong relationships with suppliers to ensure consistent quality and timely delivery.
• Monitor supplier performance through KPIs such as quality (PPM), delivery adherence, cost, and responsiveness.
• Drive supplier quality improvement initiatives through audits, process reviews, and capability assessments.
• Coordinate with suppliers for root cause analysis (RCA) and ensure effective closure of issues via SCAR, 8D, CAPA.
• Ensure compliance with quality standards like IATF 16949, ISO, and customer-specific requirements.
• Lead supplier audits (process, product, and system audits) and ensure closure of audit findings.
• Collaborate with SQA, Procurement, and Manufacturing teams for supplier selection, evaluation, and development.
• Manage new supplier onboarding including PPAP approval, sample validation, and process capability verification.
• Drive cost optimization initiatives through value engineering (VA/VE), negotiation inputs, and process improvements.
• Ensure timely resolution of supplier-related defects to avoid line stoppages and customer complaints.
• Monitor and reduce supplier rejection rates (GRN rejects) and improve incoming quality levels.
• Support New Product Development (NPD) by aligning supplier capabilities with product requirements and timelines.
• Implement standardization and horizontal deployment of best practices across suppliers.
• Coordinate containment actions (sorting, rework, replacement) during quality issues and crisis situations.
• Use data analytics (Excel/Power BI dashboards) to track supplier trends and enable data-driven decision-making.