Receivables / Collection Specialist

About the Role

At MTANDT, collections is not just about follow-ups it’s about owning cash flow and ensuring timely recovery from customers. We are looking for someone who is comfortable with both field visits and telephonic follow-ups, and can manage customer relationships while ensuring payments are collected on time.

What You’ll Do

Own the Collections Cycle

• Take complete ownership of assigned customer accounts.
• Ensure timely collection of outstanding payments.
• Conduct regular telephonic follow-ups with clients.
• Perform field visits to customer locations for payment collection.
• Maintain a professional and firm approach in all interactions.

Customer Coordination

• Build and maintain strong relationships with customers.
• Address payment delays and coordinate internally for issue resolution.
• Work closely with Sales & Accounts teams to close pending dues.

Accounts Tracking

• Maintain accurate records of outstanding payments.
• Track customer-wise aging and follow-up status.
• Ensure all collections are updated in the system on time.

Business Contribution

• Help improve overall collection efficiency.
• Reduce overdue accounts through consistent follow-ups.
• Support smooth cash flow for business operations.

What We’re Looking For

Core Skills

• Strong follow-up and negotiation skills.
• Good communication and convincing ability.
• Ability to handle customers in both field and office environments.

Knowledge

• Basic understanding of Accounts Receivable / Collections.
• Familiarity with invoices, payment terms, and outstanding tracking.

Mindset

• Ownership-driven and target-oriented.
• Willingness to travel locally for field collections.
• Persistent and result-focused.

Who Fits Best

• Candidates with experience in B2B collections / field collections / recovery roles.
• Comfortable with regular field visits across Chennai.
• Immediate or short notice joiners preferred.