Reasonable Accomodation / Leave Of Absence_Associate

Job Summary

We're seeking someone to join our team as an Associate who will be responsible for complex HR advisory, Reasonable Accommodation, Reduction in Force, case management, and employee services activities across the HCMES Service Delivery portfolio.

In the Human Capital Management division, we provide advice and insight to attract, retain, reward and develop a talented global workforce, giving employees the support and tools, they need to succeed. This is an Associate level position within the HCM Employee Services team which provides commercially oriented HR guidance, employee support, operational execution, risk management, governance, and service delivery across global HR processes.

Responsibilities

• Provide high-quality advisory/operational support to HR Business Partners/BU Managers and Leaders alike as on routine, cyclical and adhoc HR focus areas including, but not limited to, performance management, professional development, promotion and compensation.
• Partner with global and regional HR colleagues to support people s initiatives.
• Provide day-to-day support for employees and managers on advisory HR matters in a timely and accurate way.
• Facilitate communication and liaise between employees, managers, the Reasonable Accommodations team, employment law, and other relevant stakeholders.
• Liaise with employee relations and employment law as required.
• Ensure requests are tracked appropriately - documents and maintain accurate, appropriate and timely case notes and status via Firm centralized systems - from conception to close.
• Proactively identify trends and suggest actions to reduce risk, provide proactive guidance that will ultimately improve the employee experience.
• Ensure that service delivery standards are consistently met or exceeds expectations by providing high-quality support and guidance.
• Exceptional judgement; escalates pertinent matters as necessary.
• Outstanding interpersonal and customer service skills; ability to flex style based on situation and audience.
• Stay updated on relevant laws and regulations to ensure compliance.

What you'll bring to the role

• Possess excellent interpersonal, oral and written communication skills with a proven ability to build relationships with global and local stakeholder.
• Strong team player and at the same time demonstrate the ability to take ownership for assigned tasks.
• Should be comfortable with advisory and transactional interactions and get into details where needed.
• Ability to identify discrepancies and follow up to promptly resolve them.

• Strong analytical and critical thinking skills to assess situations and make fair, balanced decisions within policy guidelines.
• Ability to exercise sound judgment when handling exceptions or escalations.
• Ability to manage high-volume queries while maintaining a helpful and professional approach.
• At least 4 years of relevant experience would generally be expected to find the skills required for this role.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.