Real -Time Monitoring Executive (NON-IT ROLE)

Job Description:

• Job Responsibility: Monitoring and Support desk executive role
• Task: Monitor real-time data feeds from various US locations.
• Data Quality Validation: Validate data quality using a defined process.
• Anomaly Reporting: Report any anomalies found in the data.
• Issue Resolution: Perform first-level diagnosis for data stream interruptions or errors.
• Ticketing: Record tickets for identified issues.
• Coordination: Contact relevant support teams for issue resolution as needed.
• Training Provided: Successful candidates will receive training for job tasks.

Key Requirements:

• Good Communication Skills (English)
• Mandatory to have CRM and Ticketing Knowledge
• Analytical and problem-solving skills

Position location: Mumbai Andheri (E).

Hours of operation:

Monthly rotational shifts: 7 am -3 pm/3 pm -11 pm/11 pm to 7 am.

It is work from office (5 days working- 2 days off - rotational)

Interested Candidates forward your resume to [email removed]

ONLY MUMBAI CANDIDATES PLEASE APPLY