BENGALURU · FULLTIME
Real Time Analyst
JoulestoWatts Business Solutions
Bengaluru · onsite · Posted 2d ago
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₹2.8L - ₹5.0L PA2–4 yrsfulltimeBengaluru
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Section · 01
About this role
Key Responsibilities:
- Monitor real-time queue performance and staffing levels
- Ensure service levels and operational targets are maintained
- Manage schedule adherence, shrinkage, and intraday activities
- Coordinate with operations teams for staffing adjustments and escalations
- Prepare and analyze reports using Excel and WFM tools
- Identify operational risks and support business continuity planning
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Section · 02
Skills
WorkforceWorkforce ManagementWFMreal time analysisrtaSchedulingworkforce planning
Section · Company
About JoulestoWatts Business Solutions
JoulestoWatts Business Solutions
IT Services & Consulting
201
employees
2015
11 years old
Bangalore,Karnataka
India
₹6.5L PA avg
Avg at JoulestoWatts Business Solutions
₹2.8L – ₹5L PA
This role
About
JoulestoWatts Business Solutions offers strategic consulting and talent solutions to help businesses navigate digital transformation and optimize operational effectiveness.
Industries
IT Services & ConsultingInternet
Employee ratings
10 reviews
3.0/ 5
Culture
2.5
Career growth
2.5
Work-life
3.2
Employees rate it well for
Compensation & Benefits30Work-Life Balance30
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