Real Estate Salesperson

1. Role Overview

We are looking for a motivated and experienced Real Estate Sales Executive with 1–5 years of experience in the real estate industry.

The candidate will be responsible for handling Makaan Search leads, making calls to prospective clients, understanding their property requirements, suggesting suitable properties, arranging site visits, conducting regular follow-ups, and converting leads into successful property transactions.

The ideal candidate should have good knowledge of real estate, residential and commercial properties, property locations, client handling, sales, and the overall property-buying process.

2. Key Responsibilities

Handle and respond to Makaan Search leads received through calls, website enquiries, WhatsApp, digital campaigns, and other sources.

Make outbound calls to new and existing leads and understand their property requirements.

Identify genuine and potential buyers based on their requirements and purchase intent.

Understand customer requirements including location, property type, budget, size, purpose, and purchase timeline.

Provide suitable property options according to the client's requirements.

Maintain good knowledge of available properties, projects, locations, pricing, configurations, and relevant property features.

Explain property details clearly and professionally to prospective clients.

Schedule and coordinate property site visits with clients.

Follow up with clients after site visits and understand their feedback and interest level.

Handle customer queries and objections professionally.

Maintain regular follow-ups with interested leads until booking or closure.

Coordinate with channel partners, property consultants, and internal teams where required.

Support clients during property discussions, negotiations, and the booking process.

Identify potential home-loan requirements and coordinate with the concerned team.

Maintain complete and updated lead details, call remarks, follow-ups, site-visit details, and conversion status in the CRM.

Maintain a professional relationship with clients throughout the sales journey.

Report important customer issues, complaints, or partner-related concerns to the reporting manager.

3. Calling & Lead Management

Call newly received leads promptly.

Understand the client's requirement through effective questioning and communication.

Maintain proper records of every customer interaction.

Follow up consistently with interested and pending leads.

Reconnect with previously contacted leads where there is potential for conversion.

Track customer interest from initial enquiry → property matching → site visit → follow-up → negotiation → booking/conversion.

Record the appropriate status and reason for inactive or lost leads.

4. Real Estate & Property Knowledge

The candidate should have good practical knowledge of:

Residential properties

Commercial properties

Flats / Apartments

Plots

Villas / Independent Floors

New projects and resale properties

Property locations and sectors

Property pricing and configurations

Basic property-buying process

Site-visit and booking process

Basic understanding of home-loan requirements

5. Client Handling

Build and maintain strong relationships with prospective and existing clients.

Understand customer needs and provide relevant property solutions.

Communicate property information accurately.

Handle customer objections and queries confidently.

Maintain professional communication through phone, WhatsApp, and other approved communication channels.

Provide timely updates and ensure a positive customer experience.

6. Required Skills

1–5 years of experience in Real Estate Sales / Property Sales.

Strong knowledge of real estate and properties.

Excellent verbal and written communication skills.

Strong calling and lead-handling skills.

Good client-handling and relationship-building skills.

Good convincing and negotiation skills.

Strong follow-up and sales skills.

Ability to understand customer requirements.

Good knowledge of local property markets and locations will be preferred.

Ability to handle multiple leads and customers.

Basic knowledge of CRM and lead-management systems.

Good knowledge of MS Excel / Google Sheets is preferred.

Target-oriented and result-focused approach.

7. Qualification & Experience

Graduate in any discipline.

1–5 years of relevant experience in real estate sales, property sales, property consulting, or a similar role.

Candidates with proven experience in real estate calling, client handling, site-visit generation, and property conversion will be preferred.

8. Ideal Candidate

The ideal candidate should be:

Confident and professional while speaking with clients.

Experienced in handling real estate leads.

Knowledgeable about properties and the real estate market.

Good at identifying genuine customer requirements.

Strong in calling and follow-ups.

Excellent at client handling and relationship building.

Comfortable arranging and coordinating site visits.

Capable of handling customer objections and negotiations.

Focused on sales and conversion.

Professional, proactive, and target-oriented.

9. Performance Review

Performance will be reviewed based on:

Lead handling and calling

Quality of client communication

Lead qualification

Follow-up consistency

Property knowledge

Client relationship management

Site-visit coordination

Sales and conversion performance

CRM updates and data accuracy

Professional conduct and teamwork