Real Estate Sales Executive

The Sales Executive is responsible for generating sales through walk-in customers, channel partners, digital leads, and referrals. The role involves understanding customer requirements, presenting project details, conducting site visits, negotiating deals, and closing bookings while ensuring excellent customer experience throughout the sales process.

Key Responsibilities

Lead Management

• Attend to all assigned leads promptly.
• Contact prospective customers through calls, WhatsApp, emails, and meetings.
• Qualify customer requirements and purchasing capacity.
• Maintain regular follow-ups until closure.

Customer Meetings

• Conduct project presentations.
• Explain project features, amenities, floor plans, pricing, payment plans, and offers.
• Handle customer objections professionally.
• Build long-term relationships with prospects.

Site Visits

• Schedule and coordinate site visits.
• Give complete project demonstrations.
• Explain construction quality, specifications, legal approvals, and location advantages.
• Ensure a positive customer experience during visits.

Sales Closure

• Negotiate pricing within company guidelines.
• Convert enquiries into bookings.
• Achieve monthly and quarterly sales targets.
• Collect booking amount and required documentation.

CRM & Documentation

• Update customer interactions in CRM.
• Maintain accurate sales reports.
• Coordinate with CRM, legal, finance, and banking teams for documentation.
• Ensure timely submission of customer KYC documents.

Channel Partner Management

• Develop relationships with other channel partners.
• Generate sales through channel partner network.
• Support CPs with pricing, inventory, and offers.

Market Intelligence

• Monitor competitor projects.
• Gather customer feedback.
• Share market trends with management.
• Suggest sales improvement strategies.

Customer Relationship

• Ensure high customer satisfaction.
• Assist customers during the booking process.
• Coordinate with internal departments until agreement execution.
• Address customer queries professionally.

Required Qualifications

• Graduate in any discipline.
• 1 to 5 years of sales experience.
• Experience in residential real estate preferred.

Required Skills

Technical Skills

• CRM software
• MS Excel
• MS Word
• Email communication
• Basic presentation skills

Sales Skills

• Negotiation
• Closing techniques
• Relationship management
• Lead conversion
• Objection handling
• Customer service
• Presentation skills

Soft Skills

• Excellent communication
• Positive attitude
• Self-motivated
• Target-oriented
• Professional appearance
• Team player
• Time management

Preferred Experience

• Residential apartment sales
• Handling HNI customers
• Channel partner management
• Home loan coordination

Working Conditions

• Office and site-based role.
• Weekend working (Saturday & Sunday) with weekly off on weekdays.
• Flexible working hours based on customer appointments.

Local travel (own 2 wheeler) for customer meetings and site visits.