Real Estate Facility Manager

Key Responsibilities

• Operations & Maintenance
  
• Supervise daily facility operations including housekeeping, security, landscaping, and waste management.
• Ensure preventive and corrective maintenance of electrical, plumbing, HVAC, and civil infrastructure.
• Monitor vendor performance and service contracts for efficiency and compliance.
• Resident Services
  
• Act as the primary point of contact for resident queries and complaints.
• Implement service standards to enhance resident satisfaction.
• Coordinate community events and ensure smooth functioning of amenities (clubhouse, pool, gym, etc.)
• Compliance & Safety
  
• Ensure adherence to statutory requirements, including fire safety, environmental norms, and municipal regulations.
• Conduct regular audits and risk assessments.
• Maintain emergency preparedness plans and oversee drills.
• Financial & Administrative Management
  
• Prepare and manage facility budgets, expense tracking, and cost optimization.
• Oversee billing, collections, and vendor payouts.
• Maintain accurate records of contracts, warranties, and asset registers.
• Team Leadership
  
• Manage and train facility staff, supervisors, and outsourced service providers.
• Establish KPIs and monitor performance.
• Foster a culture of accountability and continuous improvement.