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    Job · 21139157

    BENGALURU · FULLTIME

    Real Estate CRM ( post sales) - Banglore

    Anarock Property Consultants

    Anarock Property Consultants

    Bengaluru · onsite · Posted 6d ago

    Sourced fromNaukri
    ₹4.0L - ₹7.0L PA2–7 yrsfulltimeBengaluru

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    Section · 01

    About this role

    • Manage customer interactions from booking to possession and post-sales support.
    • Maintain and update customer information in the CRM system.
    • Coordinate with Sales, Finance, Legal, and Project teams for customer requirements.
    • Handle customer queries related to projects, pricing, payment schedules, documentation, registration, and handover.
    • Follow up with customers for payments, document submissions, agreements, and registrations.
    • Track customer milestones such as booking, allocation, agreement execution, registration, and possession.
    • Resolve customer complaints and escalate issues when required.
    • Maintain accurate customer records, reports, and MIS.
    • Ensure timely communication with customers and provide regular updates.
    • Support customer retention, referral programs, and relationship-building initiatives.

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    Section · 02

    Skills

    crmPost Sales SupportCRM StrategyPost SalesAfter Sales Servicecrm managementCustomer RelationshipAfter Sales SupportCustomer Support Operations

    Section · Company

    About ANAROCK Property Consultants

    Anarock Property Consultants

    Anarock Property Consultants

    Real Estate

    2.2k+

    employees

    2017

    9 years old

    Mumbai,Maharashtra

    India

    ₹4L – ₹7L PA

    This role

    About

    ANAROCK is a leading International Property Consultant (IPC), delivering comprehensive real estate services to a large and diversified client base.

    Industries

    Real EstateConsulting

    Employee ratings

    665 reviews

    3.5/ 5

    Culture

    3.5

    Career growth

    3.0

    Work-life

    3.4

    Employees rate it well for

    Work Culture88Salary78Senior Management70Work Life Balance50Office Politics39

    Find them on

    WebsiteLinkedInAmbitionBox reviews

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