Real Estate CRM Executive
Forty Two Estates Llp · Bengaluru · onsite · Posted 69d ago
₹4.0L - ₹8.0L PA2–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Customer Interaction Management Oversee customer engagement from booking through possession, ensuring a seamless experience.
- Sales Coordination Facilitate communication between sales representatives and customers to address concerns and requirements.
- Project Updates Provide timely project information and construction progress updates upon request.
- Grievance Handling Resolve customer issues related to payments, loans, unit customisation, and possession formalities.
- Payment Oversight Manage collection of monthly instalments, dues, and payments linked to construction milestones.
- Demand & Reminder Notices – Issue payment demands, reminders, and penal notices as required.
- Collections Monitoring – Track collections across projects, ensure timely followups, and coordinate with the team on pending instalments.
- Documentation Management – Prepare and issue payment receipts, allotment letters, builderbuyer agreements, and possession documents.
- Agreement Coordination – Plan and manage sale registration processes, project agreements, execution, and registration formalities.
- Customer Support in Documentation – Assist customers with sales documentation and loan processing to ensure smooth transactions.
Sourced from naukri
Skills
Customer EngagementCustomer Retentioncustomer satisfactioncrmPost Sales