RC - National Credit Manager - Mortgages Credit

Ensure smooth functioning of the geography by meeting required productivity norms within the desired Turn Around Time as defined by the Bank.

Hands on experience on Digital Underwriting and Monitoring the same

Review of cases in EWS & Location wise FPDs.

Ensure timely completion of key deliverables, audit queries and adherence to the retail policy Audit & Compliance.

Vendor Management, participation in pilot runs/testing of new processes and developments.

Job enrichment & Training initiative, Support to new locations & products.

Stakeholder management

Driving Process improvements for increase in efficiency level, testing of projects, Idea generation for new projects for process efficiency and cost saving.

Manage attrition and nurturing the teams.

Providing support for Development of projects, processes, policies, Location level feedback, etc.,

Managing Customer Satisfaction, escalated complaint ratio as per target

Post- Graduation (MBA/ CA preferred)

Experience in retail credit

For successful execution of the job, the candidate should possess:

Knowledge of credit, industry and product trends

Knowledge of regulatory guidelines and norms

Good communication (both verbal and written) skill in both English and the local language