RC FS - BTI INS - Retirement Domain SME-Manager

Responsibilities

Working as part of the Consulting team, you will take part in engagements related to a wide range of topics. Some examples of domains in which you will support our clients include the following:

• Defined Benefits Operations (E.g. - Benefits calculations, Benefits Review), Benefits Calculation for Retirement, Termination, Disability, Death, Divorce.
• ERISA Compliance - US Retirement Plan Testing (ADP & ACP Testing, Corrective Distribution) & Reporting experience.
• Deep understanding of in-plan guaranteed income products such as annuities embedded within defined contribution plans (e.g., target date funds with income guarantees).
• Experience in designing or evaluating protected retirement solutions through insurance-wrapped investment vehicles.
• Exposure to recordkeeping platform enhancements to support in-plan income features, including income projection tools, guarantee tracking, and participant-level income illustrations.
• Money in and Loans -Must have experience in handling money in & Loan related activities, i.e. Check processing, contribution, loan initiation, Loan repayments, re-amortization etc.
• Disbursements: Distributions/Disbursements such as Hardship withdrawals, QDRO, RMD, In-service distributions, loans or experience in processing 401K contribution, loan repayments etc.
• Understanding of business rules of Payout, Qualified/Non-Qualified Plans, Roth Conversion, Roth IRA, Fiduciaries, Defined contribution, Defined Benefits/Pension
• Exposure to Pension Benefit Guaranty Corporation (PBGC) study and Public Pensions
• Understanding of plan administration, group and account setup, eligibility
• Understanding of Vesting rules and Investment management
• Knowledge of middle office and back-office processing (retirement account origination, servicing, funds payout, reconciliation of funds, etc.)
• Experience supporting or leading PMO functions for large-scale retirement transformation programs, including project planning, milestone tracking, risk management, and stakeholder reporting

Proven ability to coordinate across business, technology, and vendor teams, ensuring alignment with project timelines, scope, and quality standards in retirement platform implementations or upgrades

Skills and attributes for success

Consulting Skills -

• Experience in creating business process map for future state architecture, creating WBS for overall conversion strategy, requirement refinement process in multi-vendor engagement.
• Worked on multiple Business transformation and modernization programs.
• Conducted multiple Due-Diligence and Assessment projects as part of Transformation roadmaps to evaluate current state maturity, gaps in functionalities and COTs solution features.
• Requirements Gathering, Elicitation -writing BRDs, FSDs. Conducting JAD sessions and Workshops to capture requirements and working close with Product Owner.
• Work with the client to define the most optimal future state operational process and related product configuration.
• Define scope by providing innovative solutions and challenging all new client requirements and change requests but simultaneously ensuring that client gets the required business value.
• Elaborate and deliver clearly defined requirement documents with relevant dataflow and process flow diagrams.
• Work closely with product design development team to analyse and extract functional enhancements.
• Provide product consultancy and assist the client with acceptance criteria gathering and support throughout the project life cycle.
• Managing service delivery within the agreed service level across multiple blended processes
• Implement operational governance framework quality review mechanism, communication strategy.

Technology Skills -

• Proficient in technology solution architecture, with a focus on designing innovative and effective solutions.
• Experienced in data migration projects, ensuring seamless transfer of data between systems while maintaining data integrity and security.
• Skilled in data analytics, utilizing various tools and techniques to extract insights and drive informed decision-making.
• Strong understanding of data governance principles and best practices, ensuring data quality and compliance.
• Collaborative team player, able to work closely with stakeholders and technical teams to define requirements and implement effective solutions.

Industry certifications (ASPPA/LOMA/ RPF) will be added advantage.

Experience on these solutions is preferrable.

ALIS

OMNI

Relius

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