RB-LS:Salary-Program Team

.Department and role.

Grade:

Deputy Manager

Business:

Retail Banking

Department:

RB Liability Sales

Sub-Department:

LS Salary

Location:

Axis House, Worli, Mumbai

About (department name)

Corporate Salary Group is part of Retail Banking which manages end to end requirements of Salary customers through wide range of products & services including deposits, loans, investments & payment solutions, etc.

AbouttheRole

Responsible to manage and grow commercial banking segment which contributes to nearly half of Salary book value. Take initiatives for achieving New-To-Bank (NTB) Salary Book and closely work with cross-functional teams like Liability Sales, Asset Desk etc in Bank to continuously manage & hone the product, services & processes to be the best-in-class in the banking industry. Would also need to fulfill Specific Requirements Raised by corporates on time to time basis for marketing, product presentation, various other worksite requirement and Tracking opportunity sizing etc

Key Responsibilities

-Manage the existing suite of corporate salary

-Deliver Top Line Salary Business Targets overall and through commercial banking channel

Support mapped channel with Business Intelligence

Increase Premium book in mapped channel

Drive Digitization in onboarding

Increasing Salary tieups with each commercial banking corporate

-Monitor and track business growth basis product variants and recommend offer revision where required

-Identify review and facilitate development of marketing collaterals pertaining to the salary portfolio

-Resolve queries on product, conduct need based training and track performance across key parameters

-New innovations on customer management

Support Business teams with new initiatives

CRM use to inbuild corporate profiling framework

Manage eCRM lead workflow on opportunities created by coverage teams

-Cross-Sell, Product penteration & Improving SLC

Co-Ordinate with Third-Party business teams for curated offers

Increasing Product holding per customer

Tracking SLC for each of the corporate

-Liasoning with cross functional teams i.e. Product, Portfolio, BIU & ABR, IT & CRM

-Ensure Synergy cadence & initiatives are adhered across mapped channel

-Adherence to compliance as defined from time to time

External NA

Internal Product, Program, Operations & Marketing

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:

Industry Knowledge

Knowledge on various financial services products and competitors

Project management skills, experience to work on Agile framework will be handy

Good analytics and communication skills

Functional Knowledge: Product Management

Conceptualize products aligning to the organizations vision and market needs

Collaborate with cross-functional team in designing, devising marketing & engagement initiatives and prioritizing products to meet organizational goals

Technical Skills:

Understand product architecture attributes, requirements of associated departments

Analyze market trends, usage and support data to inform product enhancements and changes