R&D Digital Platforms Assistant Analyst

This role will assist the Packaging Specifications Team Lead located in Hyderabad Business Services (HBS) to ensure exceptional service is provided in support of packaging specifications globally. This role will apply technical expertise, coordinate with in-market and GBS employees, and prioritize incoming Specification Requests from PKG Developers, as well as external resources when required, to develop clear packaging specifications, maintain existing specs and supplier relationships, and manage tracking and uploading into relevant systems.

Responsibilities:

• Understand the PepsiCo PLM and SW ways of working in global PKG documentation and become proficient in the specification management system and IT applications associated.
• Coordinate and prioritize incoming Specification Requests from PKG Developers.
• Lead regular meetings with regional PKG Developers to foster a communications culture and help project current and future workload for the Spec Writing Team.
• Track respective region KPIs/metrics for reporting to leadership.
• Make the Spec Writing Team aware of any system or process changes that have been made and assist the Training Team with PKG-specific system and process training as needed.
• Identify potential areas for process improvements and employee upskilling to make recommendations to R&D GBS Leadership for continuous improvement.
• Maintain and foster relationships with in-market R&D spec teams, other spec GBS teams, and external suppliers.
• Schedule and conduct Individual Component Specification (ICS) reviews, update documents, and manage supplier approval prior to internal review.
• Ensure all requests are processed, documented, and delivered within defined SLAs (Service Level Agreements).
• Assess, respond, and escalate emerging business-critical issues to avoid material supply shortages, outages, and production delays.
• Raise necessary CRs on behalf of sector R&D teams when needed and aligned.
• As part of role familiarization and during times where the team's workload needs it, undertake Spec Writing responsibilities: create and update the packaging specification database by taking incoming packaging spec information and ensuring accurate documentation by collaborating with regional PKG teams and vendors and digitize the information into the specification system (SAP/PV).
• Audit incoming spec information for any omissions of required fields, errors, or needs in linking specifications to associated Finished Good Eaches and Finished Good Case Specifications.
• For Bev Packaging: develop regional distribution lists to enable quick and efficient circulation of global packaging documents (Spec, GPPS, and Test Methods) across suppliers, bottlers, and partner functions.
• For Bev Packaging: deliver system and process training twice a year and as needed; important to train Packaging Engineers by coordinators.
• Coordinate supplier-level approvals and electronic workflow routings of specifications.
• For Food Packaging, complete understanding of technical SAP PKG procedures (creation of specs, creation and follow-up of ERs, searching activities, template reading, etc.).
• For Food Packaging, be able to do validation of PKG SW specs if needed (e.g. Net Revenue Management India projects).

Qualifications:

• Professional work experience (4-6 years) gained in the Food/Beverage or Consumer Packaged Goods (CPG) industry.
• Evidence of leadership skills when engaging with senior stakeholders and/or experience leading small teams.
• Demonstrated ability to teach, train, coach, or mentor others in a technical capacity.
• Ability to interpret and assess complex technical information and issues and seek alignment towards workable solutions.
• Proficient with Microsoft Office Suite.
• Ability to rapidly learn computer applications/programs and navigate systems.
• Collaborative skills and strong interest in working with others across time zones; ability to build relationships and work closely with both internal and external partners.
• Good communication skills, oral and written (e.g. communication on telephone, external and internal, managing with other support group functions, etc.).
• Ability to manage time effectively across multiple priorities and projects requiring a high degree of organizational and communication skills to ensure requests are delivered in a timely manner.
• Exceptional data organization and problem-solving skills with attention to detail and accuracy.
• Self-motivated and demonstrated ability to take initiative on projects.
• Fluent in English (HBS).
• Bachelor's degree in Engineering, a packaging-related field, or equivalent relevant experience required.