Quick Commerce Manager

Company Description Syvo Digital Private Limited operates in the consumer electronics sector, focusing on delivering high-quality products and services to a broad customer base. The company leverages digital platforms to enhance customer reach and streamline sales operations. Syvo Digital emphasizes innovation, reliability, and responsive service in a fast-paced market. Team members work in a dynamic environment that values data-driven decisions and customer satisfaction. The organization offers opportunities to grow skills in modern retail and quick commerce operations.
Role Description The Quick Commerce Manager is a full-time, on-site role based in New Delhi, responsible for driving rapid, high-volume consumer electronics sales through online and offline channels. The role involves managing daily order flows, coordinating with internal teams and external partners to ensure timely fulfillment, and optimizing pricing, promotions, and product listings. This position includes negotiating with vendors and distributors, analyzing sales and operational data, and implementing strategies to increase conversion, improve customer experience, and reduce delivery time. The Quick Commerce Manager will collaborate closely with customer service, marketing, and logistics teams to maintain service standards and resolve issues promptly. The role also includes monitoring market trends, competitor activity, and inventory levels to support agile decision-making and sustainable growth.
Qualifications

• Strong business negotiation skills, including vendor management and pricing discussions.
• Analytical skills for interpreting sales data, performance metrics, and market trends.
• Excellent communication skills for coordinating with internal teams, partners, and customers.
• Customer service skills to handle queries, complaints, and feedback professionally.
• Sales skills with experience in driving revenue, managing targets, and optimizing conversion.
• Experience in quick commerce, e-commerce, or consumer electronics retail is preferred.
• Ability to work in a fast-paced on-site environment in New Delhi and manage multiple priorities.
• Proficiency with spreadsheets, CRM or order management tools, and basic reporting dashboards.
• Bachelor's degree in Business, Marketing, Retail Management, or a related field, or equivalent practical experience.