Quality-SQA

Role & responsibilities

• Evaluate, qualify, and approve suppliers for HVAC components, sheet metal parts, copper tubing, heat exchangers, compressors, motors, electrical components, plastics, and bought-out assemblies. • Conduct supplier audits including Quality System Audits, Process Audits, Manufacturing Capability Assessments, and Compliance Audits. • Lead supplier PPAP/APQP activities and ensure successful new product launches. • Review supplier quality documentation including Control Plans, PFMEA, Process Flow Diagrams, MSA, SPC studies, and Inspection Plans. • Monitor supplier quality performance through KPIs such as PPM, Rejection Rate, Customer Complaints, and Supplier Scorecards. • Investigate supplier quality issues and lead root cause analysis using 8D, 5 Why, Fishbone Diagram, and CAPA methodologies. • Drive supplier corrective and preventive action closure within agreed timelines. • Collaborate with suppliers to improve process capability, product quality, and manufacturing consistency. • Manage incoming quality concerns and ensure containment actions are implemented promptly. • Support localization and supplier development initiatives while maintaining quality standards. • Conduct process validation and capability studies at supplier facilities. • Work closely with Design, R&D, Production, and Procurement teams for quality improvement initiatives. • Ensure compliance with ISO 9001, IATF 16949 (where applicable), ISO 14001, and customer-specific quality requirements. • Evaluate supplier change requests and assess quality risks associated with process or material changes. • Track warranty claims, field failures, and supplier-related customer complaints, ensuring effective resolution. • Develop supplier quality improvement roadmaps and conduct periodic performance reviews. • Prepare and present supplier quality reports, audit findings, and management review presentations. • Lead supplier development activities focused on defect reduction, cost of poor quality reduction, and continuous improvement.

Preferred candidate profile