Quality Resident Engineer

Role & responsibilities:

-Partner to the customer in all quality aspects

-Communicate quality problems to the customer and start necessary measures and actions immediately and check effectiveness of the corrective action process

-Implement special measures and actions if needed

-Interdisciplinary definition and adjustment of corrective actions

-Setup of quality improvement programs, customer communication, PPM monitoring

-Monitor Supplier scorecards received and published in customer supplier-portals, drive improvement actions together with involved departments

- Warranty meetings with OEMs

- Settlement of warranty parts & cost

Preferred candidate profile:

-Experience in handling of customer complaints (problem solving methods, 8D reports)

-Education/knowledge about quality processes mandatory

-Experience with automotive customers

Please note- Automotive experience is mandatory.