Quality Manager

Job Description Quality Head
Company: Shubham Flexible Packaging Machines Pvt. Ltd.
Industry: Packaging Machinery Manufacturing
Location: Faridabad, Haryana
Experience: 10 to 15+ Years
Qualification: B.E./B.Tech in Mechanical Engineering or equivalent technical qualification.
Job Summary
We are looking for an experienced Quality Head to lead the overall quality function and ensure the quality, reliability, and performance of packaging machines and their components throughout the manufacturing process.
Key Responsibilities

• Lead the Quality Assurance and Quality Control department.
• Manage incoming material, in-process, and final machine inspections.
• Ensure quality standards across machining, fabrication, welding, assembly, and machine testing.
• Develop and implement quality procedures, inspection plans, and quality management systems.
• Conduct root cause analysis and implement corrective and preventive actions (CAPA).
• Handle customer complaints, supplier quality issues, and quality audits.
• Reduce rejection, rework, and manufacturing defects through continuous improvement.
• Coordinate with Design, Production, Purchase, PPC, Assembly, Electrical, Automation, and Service teams.
• Maintain quality documentation, monitor KPIs, and ensure compliance with ISO 9001 requirements, where applicable.
• Lead, train, and develop the quality team.

Required Skills

• Strong knowledge of mechanical manufacturing, machine assembly, engineering drawings, GD&T, and tolerances.
• Knowledge of QMS, ISO 9001, CAPA, 8D, and root cause analysis.
• Experience in supplier quality management, machine inspection, and quality documentation.
• Strong leadership, analytical, and problem-solving skills.

Key Performance Indicators (KPIs)

• Reduction in rejection, rework, and customer complaints.
• Improvement in machine quality and reliability.
• Timely closure of corrective actions and non-conformities.
• Improvement in supplier quality and inspection performance.